Purpose
This policy lets you raise a concern about fraud, data misuse, fake listings, bribery, harassment, or a serious breach of our terms. We would rather hear early than discover harm later.
What you can report
- Fake or duplicate inventory, or photos used without rights.
- An employee asking for cash to verify, price or unlock a listing.
- Leak or sale of owner numbers outside a paid unlock.
- Discrimination, harassment or threats against a user or staff member.
- Any other illegal act connected with the platform.
How to report
Write to compliance@invenzify.com or use Sales Enquiry and mark the subject “Whistle blower”. You may stay anonymous, but a reachable email or phone helps us investigate. Do not send original title deeds or OTPs.
What happens next
A Super Admin or nominated compliance contact reviews the note, may ask for more facts, and can freeze a listing or account while we check. We aim to acknowledge a named report within five working days. Outcomes are shared only as far as the law and the investigation allow.
Protection
We will not punish a person who reports in good faith, even if the concern is not proven. Deliberately false accusations made to harm someone can lead to account closure.
Records
Reports are kept only as long as needed for investigation, legal hold or audit. Access is limited to people who must see them.